Last updated: 25 August 2025
This Privacy Policy explains how Netorola (“we”, “us”, “our”) collects, uses, and protects information when you visit https://netorola.com/ or interact with our services.
Information We Collect
- Personal Information: name, email address, phone number, company details, and any information you submit via forms, chat, or support.
- Usage & Device Data: IP address, browser type, device identifiers, pages visited, referral URLs, time stamps, and interactions.
- Cookies & Similar Technologies: small files used to remember preferences, improve performance, analyze traffic, and support security.
- Communications Data: your preferences and records for email, calls, or SMS (including consent status).
How We Use Information
- Provide, operate, and improve our website, products, and customer support.
- Respond to inquiries, demos, proposals, or service requests.
- Personalize content and measure site performance and effectiveness.
- Send service updates, security notices, and—with your consent—marketing messages.
- Detect, prevent, and investigate fraud, abuse, or security incidents.
- Comply with legal obligations and enforce our Terms of Service.
Cookies & Analytics
We may use first-party and third-party cookies (and pixels) for essential functionality, analytics, and limited marketing measurement. You can control cookies through your browser settings; disabling some cookies may affect site features.
SMS & Email Communications
If you opt in, you may receive emails or SMS alerts. Message frequency varies and message/data rates may apply. Reply STOP to unsubscribe from SMS and follow the unsubscribe link in emails at any time. We keep opt-in/opt-out records to honor your preferences.
Lawful Basis (GDPR)
- Contract: to deliver services you requested.
- Legitimate Interests: to operate, secure, and improve our services.
- Consent: for optional marketing, cookies, or where required.
- Legal Obligation: to comply with applicable laws.
Sharing of Information
- Service Providers: trusted vendors (hosting, analytics, email/SMS delivery, payment processing) under confidentiality and data-processing terms.
- Legal & Safety: when required by law or to protect rights, safety, and security.
- Business Transfers: in connection with a merger, acquisition, or asset sale, subject to this Policy.
We do not sell personal information.
International Transfers
Your information may be processed in countries other than where you reside. We take appropriate safeguards (such as contractual clauses) to protect data transferred across borders.
Data Retention
We retain personal information only as long as necessary for the purposes outlined in this Policy, to comply with legal obligations, resolve disputes, and enforce agreements.
Your Rights
- Access & Portability: request a copy of the information we hold about you.
- Correction: request that we update or correct inaccurate data.
- Deletion: request that we delete certain information, subject to legal exceptions.
- Restriction & Objection: request limits on processing or object to certain uses.
- Consent Withdrawal: withdraw consent for marketing or cookies at any time.
To exercise these rights, contact us using the details below. We may need to verify your identity before responding.
Children’s Privacy
Our services are not directed to children under 13 (or equivalent age as defined by local law), and we do not knowingly collect their personal information.
Security
We use administrative, technical, and physical safeguards to help protect personal information. However, no method of transmission or storage is completely secure.
Third-Party Links
Our website may link to third-party sites or services. Their privacy practices are governed by their own policies; we are not responsible for their content or handling of data.
Changes to This Policy
We may update this Policy periodically. The “Last updated” date will reflect the most recent changes. Continued use of the site after changes constitutes acceptance.
Contact Us
If you have questions, requests, or complaints regarding privacy, please contact:
Email: alim@netorola.com